reddickdiscount web store FAQ section

Usually you will receive your order in about 5 to 7 business days.

All our items are shipped by UPS.

We offer two different payment types. One is Google Checkout, which accepts all major credit and debit cards. The other is Pay Pal, they also accept both credit and debit cards. For special circumstances please email Customer Service and [email protected] and arrangements can be made for money order purchases or check purchases.

Our return policy is 15 days. After the product has been returned it takes about 2 weeks to process the return depending on how you paid.

No, since you pay through either pay pal or google checkout, we never see any information other then your name, address, phone number. Basic information so that we can ship your items to you.

Yes, all transactions and orders are placed on a secure site. Both pay pal and google checkout have that information. Your information on sending the items to you is also secure. We will never give your name address, phone, or email out to anyone. We respect our clients privacy.

Roughly, 4 times a year I will be bringing in seasonal items. But for the most part I change some items around frequently depending on what is selling and what is not selling.

Yes, we love to hear from our customers and welcome any suggestions that there may be. Whether it be, adding different items, having more sales, having more of a certain product. We strive to make the customer happy.

I also sell my items on ebay. The store has not been fully completed yet so it is not up and running in the stores. But I do list items on Ebay.

Both customer service and sales are available for contact Monday thru Sunday from 8am to 8pm Pacific Standard time. The website you can order from 24 hours a day 7 days a week.